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CarmelLimo 3 Customer Reviews & (4.7/5) Ratings of Carmellimo.com

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CarmelLimo customer reviews

4.7 / 5 (3 ratings)
Share your shopping experience at CarmelLimo
5
Ordering
5
Pricing
5
Service
5
Delivery

An excellent option for airport transfers from Manhattan to NYC airports!

My first experience with CarmelLimo was terrific! The car arrived on time, and the driver was polite and professional. He quickly and attentively helped with my luggage. The booking system on their website was simple and easy to use, so I could make my reservation without any hassle. Moreover, I could pay tolls and tips directly through the website, making everything more convenient. Overall, the service was top-notch. CarmelLimo is my go-to choice for airport transfers from Manhattan to NYC airports.

pros

  • The car arrived on time
  • The driver was polite, professional, and helpful with luggage
  • User-friendly booking system
  • Ability to pay for tolls and tips directly online, simplifying the process

cons

  • Need to upgrade the customer service
professional driver car service NYC airports Manhattan airport transfers

Useful for 2 Shoppers

5
Ordering
5
Pricing
3
Service
5
Delivery

My experience with Carmellimo service 🙇

I’ve used CarmelLimo a few times, and overall, it’s been a good experience. The app makes booking easy, and they offer many vehicles, from sedans to limousines. Plus, it’s available in many cities, which makes it really convenient when I’m traveling.

However, there were a few occasions when drivers showed up late, and sometimes, the vehicle I expected didn’t arrive. I booked a limousine once, but a regular sedan showed up instead. Customer service could also be more responsive at times. So, while it’s generally acceptable, there’s room for improvement.

pros

  • Easy and practical booking via the app
  • Good variety of vehicles
  • Available in many cities, making it great for travel

cons

  • Occasional late drivers
  • Slow response customer service
App Customer Service Limo service

Useful for 2 Shoppers

5
Ordering
5
Pricing
3
Service
5
Delivery

Very disappointed with this airport car service đź‘Ž

I want to share a frustrating experience with Carmel’s service, which was disappointing. I booked a sedan ride from JFK to my home in Queens. The booking process was easy and quick, and I was pleased with its convenience. However, do you know what happened? I got a driver who couldn’t speak English! After a long flight from Italy, I was exhausted and had to deal with this. The only way to communicate was by speaking in English on his phone, which was then translated into Mandarin. I had to do this all the way until I got home. Even in an emergency, I could only close my eyes and think about the bad situation.

Feeling frustrated, I tried to complain to Carmel, and they told me that they could legally employ non-English-speaking drivers and that there was nothing they could do about it. I was beyond upset when I heard that. At least, if you’re working in NYC, shouldn’t you be able to speak basic English? That was the worst day I’ve ever had.

pros

  • The booking system was easy and quick
  • Car order arrived on time

cons

  • The driver couldn’t speak English
  • Poor customer service response
  • No solution to the problem
Customer Service English airport car service

Useful for 2 Shoppers

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With a rating score of 4.7 out of 5 from 3 customer reviews on Rummmor, CarmelLimo is most likely a legitimate, safe, and trustworthy merchant. This aggregate rating is based on reviews we have collected from members. The Rummmor team manages the system and does its best to minimize and eliminate fake reviews.

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About our CarmelLimo reviews

Today, we have 3 verified CarmelLimo reviews available for carmellimo.com, allowing you to make a smarter buying decision. On average, shoppers rate 5 for ordering, 5 for pricing, 3.7 for service, & 5 for delivery when purchasing at CarmelLimo.